Last updated: [16/08/2026]

1. Agreement

These Terms of Service govern your use of the website, communication channels, CRM-supported communications, and services provided by ALEKSEI KRAVTSOV (“we”, “us”, or “our”).

By contacting us, requesting a quotation, booking a service, or using our website, you agree to these Terms.

If you do not agree with these Terms, please do not use our services.

2. Company information

Legal name: ALEKSEI KRAVTSOV
Trading name: 1choice
Address: RUA TOMAS DA FONSECA 36-17 B
Country: Portugal
Email: alexkrusvl@gmail.com
Website: https://1choice.pro

3. Services

We provide painting, decorating, renovation, maintenance, and related services as described in individual quotations, proposals, or agreements.

The exact scope, price, materials, deadlines, and conditions of a service are confirmed separately in a quotation or service agreement.

Information provided through Messenger, Instagram, comments, lead forms, email, or the website may be preliminary and does not constitute a binding quotation unless expressly confirmed by us.

4. Communications

You may contact us through:

- Facebook Messenger;
- Instagram Direct;
- Facebook or Instagram comments;
- Facebook Lead Ads forms;
- email;
- telephone;
- our website.

We may use a CRM system to receive, organise, store, and respond to these communications.

Communication through a social media platform is also subject to the terms and policies of that platform.

5. Customer information

You agree to provide information that is accurate and up to date when requesting a quotation, appointment, or service.

You must not knowingly provide false, misleading, fraudulent, or unauthorised information.

6. Acceptable use

You must not:

- misuse our website or communication channels;
- send spam or malicious content;
- attempt to gain unauthorised access;
- interfere with the security or operation of our systems;
- submit content that violates applicable law;
- impersonate another person;
- use our services for fraudulent purposes.

7. Customer content

You retain rights in content that you submit to us, including photographs, documents, messages, and descriptions of your property or project.

You grant us permission to use that content only as necessary to:

- respond to your enquiry;
- prepare a quotation;
- provide requested services;
- communicate with you;
- manage the customer relationship;
- comply with legal obligations.

8. Third-party platforms

Facebook, Instagram, Messenger, email providers, hosting providers, and other third-party services are operated independently from us.

We are not responsible for:

- interruptions caused by third-party platforms;
- changes to third-party policies or APIs;
- loss of access caused by a third-party account;
- delays or failures outside our reasonable control.

9. Availability

We aim to keep our website and communication services available, but we do not guarantee uninterrupted or error-free operation.

Services may be temporarily unavailable because of maintenance, security measures, technical failures, or third-party service interruptions.

10. Intellectual property

The website, brand materials, text, graphics, logos, and other content provided by us are owned by or licensed to ALEKSEI KRAVTSOV.

You may not copy, reproduce, modify, distribute, or commercially exploit our content without prior written permission, except where permitted by law.

11. Privacy

Our processing of personal data is described in our Privacy Policy:

https://1choice.pro/privacy

Information about deleting personal data is available at:

https://1choice.pro/data-deletion

12. Limitation of liability

To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, special, or consequential losses arising from:

- temporary unavailability of our website or communication channels;
- third-party platform failures;
- inaccurate information provided by a customer;
- unauthorised access caused by circumstances outside our reasonable control.

Nothing in these Terms limits liability that cannot legally be excluded or limited.

13. Suspension and termination

We may suspend or terminate access to our website or communication channels where reasonably necessary to:

- protect security;
- prevent fraud or abuse;
- comply with law;
- enforce these Terms;
- protect our rights or the rights of others.

14. Changes

We may update these Terms from time to time. The current version will be published on this page with a new “Last updated” date.

15. Governing law

These Terms are governed by the laws of Portugal, unless mandatory consumer protection law provides otherwise.

The courts of Portugal will have jurisdiction, subject to any mandatory rights available to consumers under applicable law.

16. Contact

For questions about these Terms, contact:

ALEKSEI KRAVTSOV
RUA TOMAS DA FONSECA 36-17 B
alexkrusvl@gmail.com